Retailers in the U.S. are starting to adopt chip technology. The chip helps protect against fraud when used at chip-enabled terminals in stores and at ATMs. It will validate your card by creating unique transaction data each and every time you use it.
Frequently Asked Questions All One Credit Union ATMs and other CO-OP ATMs are surcharge free for members. OCU will not charge for the first 6 transactions at non-OCU Co-Op participating ATMs nationwide; after 6 the fee is $1.75 each thereafter. Transaction counts reset each month.
Tip: When you sign for debit card transactions, the transaction does not count toward the monthly limit. So whenever possible, sign your debit card transactions rather than use your PIN. For a list of CO-OP ATM locations,click here.
If your card is lost or stolen, call 1-800-543-5073.
If you want to update your PIN on your new chip enabled debit card, call 1-866-297-3411.